De Luna Coffee - FAQ

Some of the most common questions from our clients:

Do you offer wholesale coffee for cafés, restaurants, and businesses?

Yes! We provide wholesale coffee solutions for cafés, restaurants, offices, hotels, retailers, churches, and other businesses. We offer premium roasted coffee, equipment, syrups, tea, and everything you need to serve exceptional beverages. We also offer custom solutions tailored to your business.

Can you create a custom coffee blend for my business?

Absolutely. We offer custom roasting and private-label coffee, allowing you to create a unique blend and package it with your own branding. It's a great option for coffee shops, retailers, corporate gifts, and businesses looking to stand out.

What products do you offer besides coffee?

We're more than a coffee roaster. We supply teas, Monin syrups, Dr. Smoothie products, hot cocoa mixes, chai, vanilla frappe mixes, cups, and other café essentials to help businesses simplify their ordering process.

Where do you ship?

We ship coffee throughout the United States. For businesses within 50 miles of Pensacola, Florida, we also offer free local delivery when the minimum order requirement is met.

How quickly are wholesale inquiries answered?

We pride ourselves on providing same-day responses to wholesale inquiries whenever possible. Our team works closely with each business to recommend the best products and create a coffee program that fits their needs.

What makes De Luna Coffee Roasters different?

Unlike many coffee companies, we roast, package, and ship our own coffee. We believe in a white-glove approach, offering personalized service, premium coffee, custom branding options, and dependable support for every customer. Read more about our story here!

How do I become a wholesale customer?

Getting started is easy. Simply complete our Wholesale Inquiry form with your business information, and a member of our team will contact you to discuss your needs, recommend products, and provide a customized quote.

What is the turnaround time for my order?

We work hard to get your coffee to you as quickly as possible. Most retail orders are processed and shipped within 1–3 business days. Because we roast and ship our own coffee, not through a third-party fulfillment center, you'll receive coffee that's fresh and handled by our team from start to finish.

For wholesale orders, turnaround times may vary depending on order size, customization, or private-label packaging. Our team will provide an estimated timeline when your order is confirmed.

What are your hours of operation?

We are open for retail Monday to Friday from 8 AM to 1 PM and for wholesale from 8 AM to 4 PM. We are closed on Saturdays and Sundays. However, you can find us at the Palafox Farmers Market on Saturdays!

Do you sell coffee for home brewing?

Yes! Our full line of signature blends is available for individual customers who want café-qualitycoffee at home. We also carry K-Cups, espresso blends, decaf, seasonal coffees, and more.

Can you help me start or improve my coffee program?

Yes. Whether you're opening your first coffee shop, adding coffee service to your restaurant, or upgrading an existing program, our experienced team can help you choose products, equipment, and coffee solutions that fit your business goals.

Where is De Luna Coffee Roasters located?

Our roasting facility is located at 1014-D Underwood Ave, Pensacola, Florida, where we roast fresh coffee and distribute products to both retail customers and wholesale partners throughout the region and across the country.